Shipping Info
Shipping charges are automatically calculated by the carrier, based on the weight and destination of the items in your shopping cart, and are displayed on the "Checkout" page. If shipping costs are less than the price charged on your order, we will issue a refund for the difference.
Orders normally ship in 1-2 business days. Shipping times shown below start when your package is rendered to the Carrier. Expedited shipping services (Express, 2 Day, Overnight) will ship the same day if the order is placed by 9am.
Customer takes possession when the package is rendered to the carrier. We will help resolve any shipping issues but we are not responsible for lost or stolen packages.
Orders are shipped Monday - Friday except on national or carrier holidays.
Domestic Orders
| USPS First Class Mail | 3-5days | Not insured | |
| USPS Priority Mail | 1-3days depending on destination | Insured | |
| USPS Priority Mail Express | 1-2 days depending on destination | Insured | Guaranteed delivery on time |
| USPS Parcel Select Ground Package | 7-10 days | Not insured | All orders containing matches are shipped this way. |
| USPS Media Mail Package | 7-10 days | Not insured | Books & DVDs only |
If you choose a not insured shipping method, you can always request insurance. Just mention it in the "customer note" section on the checkout page and we will let you know if there is an additional charge.
International Orders
Customers are responsible to check if items ordered from our website can be imported to their country. We will ship orders as placed and can not be held responsible for any taxes, duties of fees charged after a package is shipped, or if a package is returned by customs.
EU Customers, please understand that all packages to the EU are shipped DDU (Delivery Duty Unpaid) and you are responsible for VAT, Duty and any other fees your package may incurre upon arriving in your country. We only charge the shipping fee.
| USPS First Class Mail | Up to 30 days depending on destination | Not insured |
| USPS Priority Mail | 6-10 days to major destinations | Insured up to $200.00 |
| USPS Priority Mail Express | 3-5 days to major destinations | Insured up to $200.00 |
If the insurance amount is not sufficient for your order, you can always request additional insurance. Just mention it in the "customer note" section on the checkout page and we will let you know if there is an additional charge.